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You may use the following flowchart to check whether you're able to appeal using the Independent Appeals Service.
IMPORTANT!
DO NOT PAY THE CHARGE WITHOUT READING THIS.
If you pay the charge to the Operator they may not allow you to appeal or to continue to appeal. This is at their discretion.
Please contact the operator BEFORE you make any payment to confirm whether or not this will impact upon your ability to appeal.
If you pay the charge to the Operator they may not allow you to appeal or to continue to appeal. This is at their discretion.
Please contact the operator BEFORE you make any payment to confirm whether or not this will impact upon your ability to appeal.
You have a parking charge and wish to appeal against it
Are you (or are you representing) the person that the operator suggests is liable for the parking charge?
YES
NO
Is the parking operator willing to take part in the IAS scheme?
YES
NO
Have you made an appeal to the operator in accordance with their internal procedures?
YES
NO
Are you able to lodge an appeal with the IAS within 12 months of your appeal to the operator being rejected?
YES
NO
Are you able to lodge an initial appeal with the IAS within 21 days of your appeal to the operator being rejected?
YES
NO
STANDARD APPEAL
You may use the IAS to appeal FREE of charge.
The result will not be binding on you but will be binding on the operator.
The result will not be binding on you but will be binding on the operator.
NON-STANDARD APPEAL
You will need to pay the non refundable appellants fee of £15
There are 2 potential outcomes:
If your appeal is ALLOWED: The parking charge is CANCELLED and any associated debt-recovery fees are also cancelled. This outcome is binding on the operator.
If your appeal is DECLINED: The parking charge has been considered to be lawful. You will be required to pay the charge, along with any debt-recovery fees that have been incurred up to the date of your appeal. This outcome is binding on you.
There are 2 potential outcomes:
If your appeal is ALLOWED: The parking charge is CANCELLED and any associated debt-recovery fees are also cancelled. This outcome is binding on the operator.
If your appeal is DECLINED: The parking charge has been considered to be lawful. You will be required to pay the charge, along with any debt-recovery fees that have been incurred up to the date of your appeal. This outcome is binding on you.
IAS NOT AVAILABLE
Sorry, unfortunately you are NOT able to use the Independent Appeals Service.
