Independent Appeals Service

IPC Code of Practice

Name/Description

File Information

Code of Practice V5 October 2016

Download
(.pdf, 1.71MB)

Version 5 is effective as of 1 October 2016.

Code of Practice V6 April 2017

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(.pdf, 3.26MB)

Version 6 is effective as of 01.04.2017

Other Downloads

Name/Description

File Information

2016 Annual Activity Report

Download
(.pdf, 384.95KB)

No Description

2017 Annual Activity Report

Download
(.pdf, 393.21KB)

No Description

The Independent Appeals Service Annual Activity Report 2018

Download
(.pdf, 363.65KB)

The Independent Appeals Service annual report 2017-2018 A report prepared pursuant to schedule 5 of The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015.