User Guide - Appealing a Parking Charge
User guide to explain when people can appeal, for example only after they've appealed to the operator. Pinch some text from elsewhere on the IAS site.
The following guide will explain the conditions you have to meet to be able to launch an appeal with the IAS.
The IAS will not consider appeals in the following circumstances:
- Where you have not attempted to resolve the dispute directly with the Operator.
- Where another ADR entity or a court has already begun to deal with the matter.
- Where the appeal is considered to be vexatious.
- Where dealing with such a type of dispute would seriously impair the effective operation of the IAS.
- Where the parking charge was imposed more than 12 months ago.
You can appeal using the IAS if you apply to the following conditions;
- You are the person or the representative that has been given the parking charge.
- The parking operator has to be willing to take part in the IAS scheme.
- You've had to make an appeal to the operator in accordance with their internal procedures.
- You have to be able to lodge an appeal with the IAS within 12 months of your appeal to the operator being rejected.
- You have to be able to lodge an appeal with the IAS within 21 days of your appeal to the operator being rejected?
If you meet the required conditions then you are able to launch an appeal using the IAS.