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User Guide - Appealing a Parking Charge

Registering Your Details

  • On this page, you'll need to enter YOUR details, regardless of who the appeal is on behalf of. If you're appealing on behalf of someone else, do not enter their details here. You'll have the opportunity to enter this later. We ask for your details if you're appealing on behalf of someone else so that you can be notified of any updates on their behalf.
  • Please enter all details correctly and truthfully. If you do not, you may miss important notifications regarding your appeal, or we might not be able to get in touch with you if we need more information from you.
  • Once all fields have been completed, click 'Next' on the registration screen to complete your registration.
  • You'll get a notice asking you to verify your email address. You'll have to do this before you can complete your appeal.
  • To verify your email address, we'll send you a link containing a link that we'll ask you to click. Clicking the link brings you back to our website, where if you've remained logged in should take you back to your appeal.

    Usually the verification email takes a couple of minutes to arrive. If you're still waiting for one after 24 hours, please check your email address is correct by clicking 'Change my Email Address' in the dialogue. If it is correct, try checking your spam folder. If it still can't be found, please email us at info@theias.org from the email address you've registered.