- Make a response to the Operators claims and evidence. If you feel that you counter the operators claims you may respond back outlining your reasons, and including any more evidence that may be appropriate. If you do this the Operator will have another chance to either respond again, or pass the case straight onto the independent adjudicator.
- Send the case straight to Arbitration. If you feel that you've given enough information and evidence already, and don't have anything else to add, you may choose this option to send the case straight onto the adjudicator. If you do this, yourself and the Operator won't be able to add any more information or evidence.
If you start typing a response into the textbox, the Arbitration button will not be clickable as you can't send the case straight to Arbitration AND file a response.